MaxWeb FAQ
Frequently Asked Questions
Don't hesitate to email us on [email protected] if you have any other questions.
We are always here for you
Don't see your question on the list? No problem!
Contact us anytime and we'll gladly go above and beyond the call of duty, providing you with all the data, tools and resources you need, to be successful with our program.
• Weekly - every Wednesday (default, if revenue falls below $15,000 a month)
• Twice a week - every Monday and Wednesday (revenue is between $15,000 and $29,999 a month)
• Three times a week - every Monday, Wednesday, and Friday (revenue of $30,000+ a month)
Read more here
• Login to your account
• Click on your name on the top right
• Select Payment Details
• Select your payment method and update all the required details
• Hit Save
The offers with a “Promote” button are available for traffic instantly, and you can easily sign up by clicking the “Promote” button and following the quick steps for signing up.
The offers listed with an “Apply to promote” button have been whitelisted, so you will need to gain approval before starting your promotions. Press the “Apply” button and reach out to us via Skype if you don’t hear back within 48 hours. Our Skype ID is live:affiliates_175
Here you can finds all the details about the offer:
Conversion Rate
Product Price
Payout
Allowed traffic sources and GEOs
Restrictions
If the offer is already approved on your account, you can see the restrictions with your affiliate links:
• Login to your affiliate account
• Click on the name of the offer you want to promote from your dashboard
• On the Dashboard page you will find the “Your Affiliate Links” box on the right
• Copy your affiliate link from your account, and save it so you can use it in your promotions
Important: The Commission Plan you are on (your payout) is clearly displayed in this section.
You can Press on the Conversion Rate or Earnings by Click columns to get the descending or ascending order.
We encourage you to ping us on Skype so we can give you the best recommendations for your traffic source and preferred promotional method. Our Skype ID is live:affiliates_175
• Go to the Campaign Page
• Press on the "View Resources" button next to the offer
• Login to your affiliate account
• Click on the name of the offer
• On the Dashboard page you will find the “Your Affiliate Links” box on the right
• Payout is displayed in parentheses beside offer name:
Or
You can also track sales by SubID, Geo and Product.
2. On the main dashboard, click on any of the offers you are promoting
3. On the offer window, you can see your AM details on the top right side, under "Your account Manager" section:
• Login to your affiliate account
• Select the product promotion you want to track by clicking on the product name in the listing on your affiliate dashboard
• Click on Settings
• Select “Postback pixels” from the options along the top of the module
• Press “Add New” and enter your postback URL information and save changes
We support the following dynamic variables:
{SUBID} =
SubID used when referring this visitor
{SUBID2} =
SubID2 used when referring this visitor
{SUBID3} =
SubID3 used when referring this visitor
{SUBID4} =
SubID4 used when referring this visitor
{SUBID5} =
SubID5 used when referring this visitor
{ORDERID} =
Unique order ID
{PRODUCT_CODENAME} =
Product code associated with this purchase
{COMMISSION_AMOUNT} =
Commission amount
For example:
http://mydomain.com/postbackscript?subid={SUBID}&orderid={ORDERID}&amount={COMMISSION_AMOUNT}&product={PRODUCT_CODENAME}
Important: Make sure your script echos something upon successful completion. If we receive no output from your script, we will assume it failed and keep calling it for up to three days.
Or read our written guide below
When you’re initially approved as an affiliate with MaxWeb, the first thing you’ll need to do is complete our verification process. Once you're verified you can begin accessing campaign links and promoting our offers.
To do this, you'll first need to log in and click Promote or Apply to Promote on any of our offers. This will bring you to the verification page. ( Or, simply follow this link: https://backoffice.maxweb.com/getverified/ )
Clicking this will bring you to the verification page shown below.
First, select the country you reside in and the type of identification you would like to use. This can be a driver’s license, passport, or government issued ID card.
You will then be prompted to either use your computer's webcam to take a photo of the ID of your choice, or continue this process on your mobile phone if you’d prefer.
If you choose to continue on mobile you’ll be shown a QR code to access the verification portal or you can have a link to the portal emailed to you. For this example we’ll scan the QR code and continue on our mobile device using a driver’s license.
Step 1: Front of driver’s license. Click start, snap a photo of the front of your license and submit.
Step 2: Back of driver’s license. Click start, snap a photo of the back of your license and submit.
Step 3: Face verification. Center your beautiful face within the oval and the scanner will automatically detect your face and complete this process.
You’re done! Not so bad right?
You’ve now completed the verification process and will be verified within 2 business days (usually much sooner).
Your first payment with MaxWeb is an important one! We know how exciting it is to see sales coming in on a new campaign.
Your first payment with MaxWeb will be held for 30 days from the date of your first sale with us.
On top of this 30 day holding period, you will also need to accumulate 5 unique sales per campaign you’re running with us as part of the initial payment.
After you’ve reached 5 sales (per campaign) and the 30 day period has passed, your payments will automatically start generating and be paid out thereafter every Wednesday on a weekly basis. (Keep in mind: We also pay up to 3x a week for high volume affiliates!)
Why do we have this rule? This 30 day & 5 sales rule is nothing personal, and is in no way meant to hinder your efforts to scale with us. This rule was put in place to help prevent the MaxWeb affiliate program from being a target for fraudulent activities.
If you have any specific questions regarding your first payment with MaxWeb, please reach out to your AM or send an email to: [email protected]
