MaxWeb is proud to offer an unmatched selection of supported payment methods, along with fast payments - up to *three* times a week!
By default, payments are processed once a week. Below are the payout dates and the required monthly earnings to qualify:
Suppliers also have the benefit of receiving several payments per week. Below are the qualifications:
You can control the frequency of payments under the affiliate backoffice. In case you prefer to be paid once every other week, or once a month, you can control that under the "Payment Delay" section.
Supported payment methods and associated fees:
1. Check (US only, FREE)
2. ACH (US only, FREE)
3. Wire transfer ($40 fee)
4. Payoneer (FREE)
5. SEPA (EUR only, $10 fee)
Whenever a payment is processed, you will receive an email, letting you know that payment is on the way.
Please note that ACH, Wire and SEPA payments are processed once the Commission(s) earned hit $100 or more.
For accounts receiving payments weekly - every Wednesday, pay periods end at 12:00am EST the previous Wednesday.
For accounts receiving payments twice a week, the pay period for Monday's payment ends at 12:00am EST on Wednesday, and for Wednesday's payment at 12:00am EST on Friday.
For accounts receiving payments three times a week, the pay period end times are the same as for twice a week payments, and one additional period end date on Sunday at 12:00am EST for Friday's payout.
MaxWeb understands the importance of cashflow and getting your money deposited to your bank account as soon as possible. We process a high volume of payments every week and in the majority of cases, payments show up in beneficiary account on schedule.
Unfortunately, sometimes, there are payment delays and misplacements due to circumstances outside of our control. If a scheduled payment has not arrived on time, then please contact our payments team at firstname.lastname@example.org. They will be happy to help you and ensure that you receive your payment.
You can set a minimum payment threshold amount within your affiliate account to avoid paying processing fees, unless your payment is above a configured number. If you see "Threshold" under your payments screen, it means the system blocked issuing a payment to you, because the amount was below the configured threshold.
Payment Threshold is initially limited to 30 days delay from first commission earned. Within 30 days from earning the first commission, you will have the option of adjusting the payment threshold to your preference.
MaxWeb will withhold payment of any balance (regardless of the indicated Threshold) until the first commission for a client is more than 30 days old.
In addition, you must have five (5) unique purchases as part of our Initial Payment requirement.
This requirement is in place to protect MaxWeb Affiliate program from fraudulent activity.
Your account will then generate payments automatically, in accordance with our Payment terms, beginning with the next scheduled pay period.
As an affiliate network, we are bound by AML (Anti Money Laundering) rules and are required to verify all beneficiaries we send payments to. Before we can send your first payment we must verify your identity. If you haven’t shared you ID with the Affiliate Team yet, please upload your ID to the backoffice.
Products sold through MaxWeb have a retail and wholesale price. Suppliers recommend a suggested retail price for their products. MaxWeb reviews the suggested retail price from the supplier and determines the final retail price.
MaxWeb purchases the Product from our suppliers at a wholesale price, which can vary by Product type, price, and currency, and resells the Product to the customer.
The wholesale price MaxWeb pays suppliers is typically 90% of the suggested retail. If an Affiliate generated the sale, a commission is applied to the referring Affiliate according to the agreed upon commission payout.
MaxWeb supports three affiliate commission plans:
In order to avoid accounts going into the negative, MaxWeb limits the maximum commission payout to affiliates.
Regardless of the commission plan, the total commission payout is never allowed to exceed (Average Order Value) - (Refund Rate) - 10%.
For example, if a product generates an average order value of $100 and the average refund rate is 10%, the maximum commission payout will be $100-10%-10% = $80
Brand new products with no refund data, are permitted a maximum commission payout rate of 85%
MaxWeb allows both suppliers and affiliates to participate in "Joint Venture Marketing Partnerships", with other suppliers and affiliates. Joint Venture partnerships are agreements between two affiliates, or an affiliate and supplier, to team-up on the marketing side, then divide net revenues among themselves.
MaxWeb supports up to 5 participants in a JV, with each individual earning a preconfigured percentage of the net revenues. For example, the supplier can be configured to earn 60% of the net revenues, while the remaining 40% get divided among the affiliates participating in the JV. Each participating affiliate can be set to earn a different percentage of the 40%.
An allowance reserve is an amount we keep out of your sales, in order to fund future refunds and chargebacks.
Customers have up to 60 days to ask for a refund and up to 180 days to initiate a chargeback with their bank. As the retailer, we are fully liable when that happens and need to finance any of these refunds and chargebacks.
The allowance is held from supplier and revshare affiliate earnings. We don't hold any allowance for CPA affiliates. The allowance is kept for the duration of our risk exposure and released back to you when the risk timeframe expires.
The allowance reserve is designed to support refunds and chargebacks that will come in during 180 days from an order date. But how does one predict how much of an allowance reserve is necessary?
The goal is to keep just enough to cover the risk exposure, but not too much to a point that it hurts your cashflow. While the remaining allowance reserve (after refunds and chargebacks) is released to you at the conclusion of the risk period, if we hold an amount that is too high, it will limit your ability to fund traffic.
There are many different approaches in our industry to calculating the ideal allowance reserve amount.
It obviously needs to be tied to the average refund rate and chargeback rate associated with the traffic your drive, however, it can take a couple of months to determine what your actual rates are. Even then, if your traffic composition changes, or you begin promoting different products, the rates can change significantly.
Effective starting October 2017
When you rent an apartment, the landlord asks you for a security deposit to cover any potential damage to the property. That security deposit is kept on hold until you vacate the property and the risk exposure is removed.
It's a very simple model to understand. Predictable and eliminates hundreds of transactions moving money around. We decided to adopt the same approach.
The allowance rate will be set to 10%, regardless of your refund and chargeback rates. Everytime we pay you, 10% of your gross sales will be added towards the security deposit. As soon as the security deposit represents 10% of your gross sales over a 6 month window, as long as your volume doesn't increase significantly, no further allowance will be held. The goal is to keep a fixed 10% of our risk exposure over the last 6 months, which is the duration customers can initiate chargebacks with their bank.
Here's an example demonstrating the advantage of this model:
Just like renting a house, the security deposit is released (minus funds used to credit refunds and chargebacks), upon expiration of the risk exposure, which typically elapses within 6 months from the last sale of a product.
If you are a supplier: allowance is held for 180 days. Customers have up to 60 days to ask for a refund and up to 180 days to initiate a chargeback with their bank. As the retailer, we are fully liable when that happens and need to finance any of these refunds and chargebacks. The allowance is kept for the duration of our risk exposure and released back to you when the risk timeframe expires.
If you are an affiliate: the allowance is held for 60 days. At that point, we encourage you to reach out to your dedicated Account Manager and if all looks well - we will release everything back to you, minus the refunds and chargebacks.
MaxWeb utilizes a "last touch" affiliate referral system. The last affiliate referral link a customer clicked on, prior to placing an order, will count towards crediting a commission to the referring affiliate. The cookie lifetime is set to 90 days.
Any decision made by this system is final and not subject to petition or appeal. Though we believe our tracking system to be more fair and accurate than any alternative, we make no representation regarding the ability of the system to track any specific customer, for any specific length of time.
U.S. based affiliate and suppliers earning over $600 are required to have a taxpayer ID number linked to their account.
The taxpayer ID number input in the account must match the payee listed on the account. This means: